Helping our customers through tough times

As a response to the corona pandemic, Aegon provided immediate support to the communities we operate in. 

Local donations have already reached a total of EUR 1+ million, focused primarily on medical protective equipment. 

£250,000


in corona-related donations in the UK, spread between Trussel Trust, National Emergency Trust, Martin Lewis Coronavirus Charity and Royal Voluntary Service, as chosen by our UK employees.

€250,000


for healthcare workers insurance in the Netherlands through the Dutch Insurance Association.

$5O0,000


donation to Direct Relief, providing protective gear to front-line healthcare workers.

€85,000


in corona-related donations in the UK, spread between Trussel Trust, National Emergency Trust, Martin Lewis Coronavirus Charity and Royal Voluntary Service, as chosen by our UK employees.

€100,000


donated to World Vision, a Hong Kong based relief and development organization for 50,000 face masks and health education.

€10,000


for Young Education Funds in the Netherlands, providing laptops to children for home schooling.

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We look out for our customers

We've made sure there are no material pandemic exclusions in our products and services

As events unfolded around the coronavirus pandemic, our customers and colleagues have been affected by the virus in a myriad of ways. We have, and are, exploring ways to support everyone affected by the crisis. Our initial focus has been on providing direct relief to local charities and supporting people on the front lines. We will continue to help affected customers. If you believe we can help you, please get in touch with your local Aegon office.

 Find Aegon offices

"This is the moment in which our customers need our expertise and service, so we can help them work through this crisis."

Lard Friese | CEO Aegon 

Turkey


Aegon Turkey customers can temporarily suspend premium payments if they lose their source of income.

Brazil


Plan contributions for Mongeral Aegon customers can be temporarily lowered.

USA


Grace period for payment due date extended to 90 days for Transamerica customers.

Further reading

Helping customers