Skip to main content
Home
  • About us
    • Who we are
      • Our history
      • Our customers
      • Our brand
      • Art at Aegon
    • What we do
      • Our businesses
      • Our strategy
      • Integrated Annual Report
    • Governance
      • Executive Board
      • Management Board
      • Supervisory Board
      • Compliance
      • Governance documents
  • Investors
    • General
      • Analyst consensus
      • Annual reports
      • Financial calendar
      • Financial results
      • Aegon and IFRS 17
      • Capital Markets Day
      • Presentations archive
    • Capital & liquidity
      • About debt programs
      • Debt program Aegon N.V.
      • Dividend
      • Ratings
      • Share buyback program
    • Shareholders & AGM
      • Redomiciliation
      • Annual General Meeting
      • Extraordinary General Meeting
      • Major shareholders
      • Retail US shareholders
      • Share price tool
      • Contact investor relations
  • Newsroom
    • News
      • All News
      • Press releases
    • Media relations
      • Contact media relations
      • Media kit
  • Sustainability
    • Focus themes
      • Climate change
      • Inclusion & diversity
    • Our approach
      • Ambition & governance
      • Commitments, ratings & recognition
      • Reports & policies library
    • Stakeholder value
      • Responsible investment
      • Responsible tax
      • Community investments
      • Government & policy affairs
      • Human rights
      • Responsible procurement
      • Customer experience
      • Engaged workforce
  • Careers
    • Vacancies
      • Search
    • Working at Aegon
      • Inclusion & Diversity
      • Why Aegon?
    • Careers at Aegon
      • Career development
      • Graduates & Interns
  • Aegon country websites

    Select another Aegon website from the list of links below.
    • country flag
      Aegon Life (India)
    • country flag
      Transamerica (USA)
    • country flag
      Aegon Spain
    • country flag
      Mongeral Aegon (Brazil)
    • country flag
      Aegon Asset Management
    • country flag
      Aegon THTF (China)
    • country flag
      Aegon United Kingdom
  • Filters
    Article Type

Client Support Specialist

Full Time
Customer Service
United States

Breadcrumb

  1. Vacancies
Perform a wide variety of tasks to support financial advisors and their customers, including, but not limited to, helping customers move their assets within or to Transamerica, facilitating IRA and annuity new business processes and resolving associated issues to ensure timely fulfillment, and connecting with customers and third parties to work through any service transactions.

Responsibilities

  • Monitor and distribute emails and electronic faxes; log in record systems.
  • Prepare incoming paperwork for review or processing; open, distribute, log or scan physical mail.
  • Monitor queues for paperwork to be processed or distributed; assigns to appropriate work queues (e.g. to sales assistant for review, advisor for electronic signature, LOAs, advisory/annuity paperwork).

Qualifications

  • Excellent customer service skills
  • Written and verbal communication skills
  • Attention to detail with a high degree of accuracy
  • Excellent time management skills and prioritization skills
  • Ability to meet deadlines in a high-volume work environment
  • Ability to adapt quickly to change
  • Proficiency using MS Office tools

Preferred Qualifications

  • Financial services industry experience    

Working Conditions

  • Remote commuting to St Paul, MN

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

Related Vacancies

Director, Metrics & Reporting
Team Lead, Registered Quality Specialist (Annuities)
Remittance Processor
Data Consultant
Apply
  • About us
    • Who we are
    • What we do
    • Governance
    • Contact Aegon
  • Investors
    • General
    • Capital & liquidity
    • Shareholders & AGM
  • Newsroom
    • News
    • Media relations
  • Sustainability
    • Our focus themes
    • Our approach
    • Stakeholder value
  • Careers
    • Vacancy search
    • Working at Aegon
Site logo
  • Privacy statement
  • Cookie statement
  • Accessibility
  • Disclaimer
Aegon ©2023