Global Technology Services (GTS) is Aegon's global IT partner that provides infrastructure services, information security and global/corporate application support for Aegon's businesses around the world. From 6 locations in the US, the Netherlands, UK, and Hungary, we support 20+ country units and 24000+ employees in the world. Our support consists of a wide range of centralized global IT services such as programming, database management, project management, agile/dev/ops, and more. We continue to maximize the value from having a clear digital and data technology platform strategy that extends our ecosystem, as an approach to digitization, enhancing customer experience, and improving operational efficiency. All of these teams work closely together to provide innovative and digital solutions as well as critical technology support. This is essential for enabling Aegon's businesses around the globe to be innovative, digital and competitive, efficient, and effective, and to provide the best solutions and customer experience for our customers and shareholders.

The Business Systems Analyst will be responsible for ensuring the successful ongoing production support/maintenance of the Workday solution globally for one or more HR Domains / Workday modules. The position will work with global customers and respond to incidents and service requests while maintaining our service level agreements, as well as to implement additions / or changes in the Workday application as requested by the Global HR Operations community.  This position is also required to assist the Solutions Partner when needed to support extension/optimization of the system, and global implementation activities

What You Will Do:

  • Serve as Workday subject matter expert in Workday modules, collaborating with internal resource’s to establish and implement best practices.
  • Through our ticketing system respond to global incoming incidents/questions/requests related to HR platform Workday, while continually prioritizing by judging which tickets are the most important needing immediate attention, while adhering to service level agreements.
  • Gathers and documents business requirements by working closely with the global human resource partners.
  • Understands business requirements and interprets into system solutions ensuring that all possible scenarios have been covered.
  • Work with global client stakeholders and the Workday vendor to design / configure and test new Workday enhancements as they are made available with each new release.
  • Ability to Develop/coordinate/deliver prototypes and demonstrations

What You Will Need:

Qualifications

  • 3 years or more years’ experience working with Workday or a similar HRIS system: PeopleSoft, SAP, Oracle and/or Workday preferred.
  • Bachelor’s degree in Accounting, Business, Computer Science, or a related field or equivalent education/experience. 
  • Minimum of 3 or more years of experience in business systems analysis. 
  • Desired experience managing large projects in a complex environment (global project experience preferred).

Preferred

  • Workday experience preferred.
  • Workday related certifications a plus.
  • Global project management skills

Working Conditions

  • Remote position
  • Some travel may be required.
  • Work with global customer base.

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.**

Compensation:

The US salary for this position generally ranges between $81,600 - $100,000 annually. This range is an estimate, based on potential employee qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally in the US, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.


Our commitment to inclusion & diversity means that we value differences. We encourage the unique perspectives of persons and are dedicated to creating a respectful and inclusive work environment.