Research, reconcile and process high volume, high dollar agent commission payments for Transamerica Financial Advisors and/or World Financial Group. Answer commission related questions from agents and providers.

Responsibilities

  • Support semi-weekly commission cycles for multiple providers in the U.S. including Puerto Rico, and Canada.

  • Key commission activities into commission systems for non-platinum providers.

  • Ensure payments and statement processing are accurate and on time to prevent non-compliance with regulatory authorities (i.e. FINRA, SEC, IOI, etc.) and auditors.

  • Verify when deposits/funding are received and reconcile against compensation data.

  • Resolve pending, on hold, and chargeback items.

  • Respond to routine agent inquiries; escalate to higher level staff as needed.

  • Follow administrative procedures to ensure segregation of duties in compliance with SOX. 

  • Communicate with multiple third party providers regarding compensation issues on a variety of products. 

  • Run basic queries using SQL and other systems.

  • Research commission and balancing issues and escalate to higher level staff for resolution as needed.

Qualifications

  • Bachelor’s degree in accounting or business field, or equivalent experience

  • Strong math aptitude

  • Research skills and attention to detail

  • Good written and oral communication skills

  • Proficiency using MS Excel

Preferred Qualifications

  • Experience in the financial services industry

  • SQL knowledge

Working Conditions

  • Work from Home/Remote

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. **

Compensation:

The rate for this position generally ranges between $36,000 - 46,000. This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2.

Bonus Eligibility:

This position is also typically eligible for an annual bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion at a rate of 6%

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.