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Social Media Participation Guidelines

The insurance, investment and banking industries are highly regulated, we can therefore not engage in discussions on social forums about our products or solutions...

The content on Aegon's social media pages is for informal use only and is not intended to be an offer, recommendation or personal investment advice by us. Aegon is also never providing tax, insurance or legal advice.

Social media sites, including but not limited to, Facebook, Twitter and LinkedIn, are public domain and Aegon cannot be responsible for any posting or comment by a third party. The opinions, comments, photos and videos (together "Posts") posted by third parties do not represent Aegon.

Here are some basic principles we are putting forth to ensure we foster the right environment for our followers and to ensure that your posts, comment or messages will not be deleted:

  • Please be civil and considerate of others. Every member is entitled to their opinions – so disagree if you must, but don't hate!;
  • Please stay on topic! Let's keep the discussions at hand on topic and civil;
  • Posts that are offensive or irrelevant to this page will be removed;
  • Do not violate another's copyright or intellectual property;
  • Do not post links that contains any kind of virus, spyware, or malware;
  • Please do not engage in any activity that would qualify as or result in, facilitate, cause or aid and abet insider trading;
  • Please do not act as a representative or spokesperson for Aegon without obtaining prior written approval of Aegon; and
  • Do not post financial recommendations, reviews, testimonials, or endorsements.

Needless to say, content not deemed appropriate will be deleted by our moderators. So let's keep these kinds of content off the page:

  • Posts that are abusive, harassing, stalking, threatening, attacking in nature or otherwise violate the legal rights of others;
  • Posts that are defamatory, offensive, obscene, vulgar, depicting violence, misleading or unlawful;Posts that include (or links redirecting to websites holding) fraudulent, inaccurate, negative, libelous, false or misleading information about Aegon or its competitors;
  • Posts that are hateful in language targeting race/ethnicity, religion, gender, nationality or political beliefs;
  • Posts that contain material protected by intellectual property or privacy laws, unless you own or control the rights or have received all necessary consents; and
  • Posts that spam, solicit, advertise, promote or endorse any commercial, financial, political or governmental organization. Our social media pages are not for the endorsement of third parties.

Protection of Privacy

  • Be smart about protecting yourself, your privacy and the privacy of others. What you publish is widely accessible and will be around for a long time, so consider the content carefully prior to posting;
  • Do not post personal information including your social security number, driver's license number, bank account or credit card information, or other sensitive personal information (e.g. (email) address and phone number) that could be used to compromise your identity;
  • Do not post any reference to personal information about others, including name or information that may be used to identify or locate another individual, that may be used to compromise another person's identity or that could otherwise be deemed to constitute invasion of another person's privacy;
  • If you have a customer service issue, please do not post personal data on the page. We recommend sending an email including your customer information and the country where you are from to digital@aegon.com for a fast solution. We will remove any personal data on the page for data protection purposes; and
  • Aegon will never solicit or ask for personal information through social media. Keep your personal information secure and private.

To keep our page inviting to all, Aegon will review Posts and reserve the right to modify and delete them at our discretion at any time. If a portion of a Post is inappropriate, the entire Post will be deleted. Aegon does not make endorsements via social media. Aegon may post information from or to third party sites if it finds the information useful or relevant but this does not constitute an official endorsement or recommendation on behalf of Aegon. If Aegon does not remove a post that doesn't mean Aegon endorses its content or views. Furthermore, Aegon may update these guidelines without notice.

Social media sites are not affiliated with Aegon; please review privacy policies and terms of service for each social media site and take notice of the risk of use.

The Hague, March 2014

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