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General FAQs

This section contains answer to common questions asked about Aegon. For specific questions relating to sustainability, careers, or shares and finance, please visit the relevant section using the main menu.

How is Aegon digitizing its business?

It's very hard to talk about digitization in isolation. It affects every aspect of our business, and therefore supports each of our strategic priorities.

Digital successes

Our businesses around the world are investing heavily in building digital customer, advisor and employee services. You can read about some of our recent successes in our news section.

Technology can help make products simpler, more direct, transparent and efficient. And while technology may bring increased competition from non-traditional providers of financial services, it also opens up opportunities to expand our distribution.

Technology can also help us behind the scenes. For example, it can help us determine risk more effectively, and can help us reduce costs by simplifying processes and streamlining back office systems.

Extra funding

In our recent strategy update we committed to investments in digital capabilities and expertise of EUR 50 million per annum above the current level to further support the organic growth of the business.

Corporate Venture Fund

And our Corporate Venture Fund, Transamerica Ventures, has already invested in more than 10 Fintech companies that have developed technologies we can leverage to support our business.

Center of Excellence for Digital

We've also recently set up a Center of Excellence for Digital to help accelerate our digital transformation. This will help local operations adopt and innovate, and promote international collaboration in the digital domain. The CoE will serve Asia and Continental Europe through four teams: Digital marketing, Analytics, User experience, and Digital strategy with a gradual rollout.

Further information

Digitization is an integral part of our business. You'll find examples of the work we're doing in this area throughout our latest Annual Review.

Is World Financial Group (WFG) part of Aegon?

Yes, World Financial Group (WFG) is a business unit of the Life & Protection (L&P) division of Aegon’s activities in the Americas, operating under the Transamerica brand.

World Financial Group operates through a network of independent advisors who distribute life insurance products.

Our broader WFG relationship is growing rapidly. With its core focus on the middle market and its cross border relationships, it remains a strategic part of our advisor network.

For more information, visit Transamerica.com, Worldfinancialgroup.com or wfgopportunity.com.

How does Aegon distribute its products and services?

Aegon has a multichannel approach to distribution. The company works through brokers, agents, banks, direct marketing and online to ensure customers are able to access products and services in the way that suits them best.

Does Aegon work in partnership with other companies?

Yes, Aegon has a number of partnerships around the world. These partnerships often help Aegon gain entry to new growth markets. At other times, they are a way of ensuring customers are able to access the company's products and services more easily.

When was Aegon formed?

Aegon was formed in 1983 – the result of a merger between two Dutch insurance companies, AGO and Ennia. Today, Aegon is an international provider of life insurance, pensions and asset management, with major operations in the United States, the Netherlands and the United Kingdom, and a growing presence in the new, emerging markets of Asia, Latin America and Central & Eastern Europe.

Read more about Aegon's history >

Who is the CEO of Aegon?

Alex Wynaendts has been Chief Executive Officer and chairman of Aegon N.V. since April 23, 2008. Learn more about Alex Wynaendts...

Does Aegon have a one-tier or two-tier Board?

Aegon has a two-tier board, consisting of a Supervisory Board and an Executive Board.

Who is Aegon's independent auditor?

For the Annual Accounts 2013, Ernst & Young was appointed as the company’s independent auditor. PwC was appointed to serve as external accountant for the Annual Accounts 2014-2016.

Does Aegon have a Code of Conduct?

Yes. Aegon's Code of Conduct embodies the company's values and helps ensure that all employees act ethically and responsibly.

It prescribes a mandatory set of conditions for how Aegon employees should conduct business, comply with all applicable laws and regulations, and exercise sound judgment in reaching ethical business decisions in the long-term interests of our stakeholders.

Who does it apply to?

Aegon's Code of Conduct applies to all directors, officers (regardless of the contractual basis of their employment) and employees of all Aegon companies around the world, including associate companies, joint ventures and other co-operative ventures.

Every Aegon employee has to certify that they have read and understood the Code of Conduct, and agree to abide by it. Employees are encouraged to follow an e-learning to help embed the principles of the Code in the way they work.

Reporting unethical behavior

Aegon encourages the reporting of all suspected or actual violations of applicable laws and regulations, our Code of Conduct, and Aegon's internal policies. For those who wish to remain anonymous, or to elevate the matter to higher levels within the organization, a third-party helpline and website, Aegon Ethics Line, are available 24 hours per day, seven days per week.

Aegon will protect employees against any form of retaliation who, in good faith and with due care, report concerns of poor practice, inappropriate, unethical or illegal behavior.

Aegon's Code of Conduct and the Aegon Ethics Line are available in the languages of the countries where we operate.

Who are Aegon’s leading competitors?

Aegon's peer group comprises companies that are comparable in type of business, size and geographical presence, and that are generally recognized as the appropriate reference group. Our peer group includes the following companies: Allianz, Aviva, Axa, CNP Assurances, Generali, Legal & General, Mapfre, Münchener Rückversicherung, NN Group, Old Mutual, Prudential plc., Standard Life, Swiss Re and Zurich Financial Services.

What are Aegon's main businesses?

Aegon is an international provider of life insurance, pensions and asset management. Learn more about our products...

Where are Aegon's businesses located?

Aegon has a presence in more than 25 markets around the world. Our three main markets are the United States, the Netherlands and the United Kingdom. We have established new and growing businesses in Asia, Latin America and Central & Eastern Europe, and we are also a significant provider of life insurance in Spain. Learn more about the markets where we operate...

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