Compliance

Aegon has a well-defined system of compliance that ensures we maintain a commitment to our core values, adhere to our Code of Conduct and comply with relevant laws and regulations.

Aegon's system of compliance is essential, not only for employee and customer trust, but to promote sustainable, profitable growth, and to protect Aegon's brand and reputation. Our senior management have made it their responsibility to ensure that Aegon employees receive the information and training they need in order to understand and act in compliance with relevant laws, regulations and internal policies.

Aegon's Code of Conduct, available in 13 different languages.

Group Regulatory Compliance, as established in Aegon's Group Regulatory Compliance Charter, operates as a stand-alone function and oversees group-wide compliance management.

The Team identifies regulatory requirements and compliance risks, develops strategies and policies and works with the management of our business units around the world to ensure that these regulations are effectively complied with.

More specifically, Group Regulatory Compliance is responsible for safeguarding how the entire Aegon organization operates within a clearly defined global compliance framework.

It proactively advises our Management Board on acting in a compliant manner, from both strategic and operational perspectives. It is also responsible for monitoring the effectiveness of compliance approach on a global level.

Aegon’s Code of Conduct embodies the company’s values and helps ensure that all employees act ethically and responsibly.

It prescribes a mandatory set of conditions for how Aegon employees should conduct business, comply with all applicable laws and regulations, and exercise sound judgment in reaching ethical business decisions in the long-term interests of our stakeholders.

Who does it apply to?

Aegon’s Code of Conduct applies to all directors, officers (regardless of the contractual basis of their employment) and employees of all Aegon companies around the world, including associate companies, joint ventures and other co-operative ventures.

Every Aegon employee has to certify that they have read and understood the Code of Conduct, and agree to abide by it. Employees are encouraged to follow an e-learning to help embed the principles of the Code in the way they work.

Aegon’s Code of Conduct is available in the languages of the countries where we operate.

In support of Aegon's Code of Conduct, the Aegon N.V. Insider Dealing Policy provides further guidance to help Aegon's employees understand their responsibilities relative to the prevention of unlawful disclosure of inside information and insider dealing.

What is insider dealing?

Insider dealing is where a person gains an unfair advantage over other third parties as a result of access to inside information. This would undermine the integrity of financial markets and investor confidence, which is based on the assurance that investors are placed on an equal footing and protected from the misuse of inside information.  

As a publicly traded company Aegon recognizes the importance of market integrity and investor confidence. Investors can be confident that Aegon will disclose relevant information to the market as soon as possible. We believe that all our stakeholders should simultaneously have access to the same information. And the confidence that a person possessing inside information will not take unfair advantage of this by entering into market transactions.

Aegon's Insider Dealing Policy

Aegon's Insider Dealing Policy establishes measures to reduce the risk that inside information is unintentionally disclosed. It also ensures that private transactions conducted by Aegon employees raise suspicion that such information has been misused.

Aegon also has a formal complaints procedures in place for suspected violations of financial controls. Our Global Financial Crime Notification and Investigation and Reporting Procedure provide a clear definition of what constitutes financial crime and helps in tracking incidents of fraud and corruption. 

Aegon's Ethics Line provides a secure and anonymous channel for our employees and stakeholders to report suspicious or unlawful activity, unethical conduct, threat to public interest or infringement of Aegon's Code of Conduct.

Aegon's Ethics Line is available to employees, contractors and third parties such as suppliers and agents. It is manned 24 hours a day, 365 days a year by independent third party specialists. The website is available in 13 languages and the helpline is free from any country in which Aegon operates.

How do I contact the Ethics Line?

    How does Aegon handle reports?

    Reports will be assessed by the local Aegon reporting officer and Group Compliance Officer. If you are seeking advice, a subject expert or a member of our legal team, will handle the report. For serious allegations, an investigator or investigation team will be assigned. The local dedicated reporting officer will normally be included for his/her local expertise.

    For incidents requiring expertise not available within Aegon, an outside expert may be involved under similar strict confidentiality. Details of the case, and especially the identity of the person who made the report and any persons mentioned in the report, are kept confidential and only shared on a strict need-to-know basis.

    The investigation itself will focus on an objective, factual analysis of the case. If an allegation is found to be true, the local business unit will decide on the necessary action.


    Contact

    Group Compliance Officer
    Aegon N.V.
    P. O. Box 85
    2501 CB The Hague
    The Netherlands

    Email Group Compliance Officer