Individual NYSE shareholder account inquiries, comments or suggestions concerning Aegon are welcome and should be directed to:
| Telephone | 1 877 248 42 37 (USA only) +1 781 575 45 55 (from abroad) |
| Fax | +1 201 324 32 84 |
| citibank@shareholders-online.com | |
| Address |
Citibank Shareholder Services |