Our approachSustainability

Aegon is committed to helping our customers achieve a healthy and financially secure future.

This commitment requires a sustainable, long-term-oriented business that can fulfil our purpose through the integration of our wider obligations to individuals, society and the environment.

Increasingly, the business community understands the urgent need to address critical environmental and social issues such as climate change, as well as new value creation opportunities presented by sustainable business operations and products.

At Aegon, we recognize this long-term shift and the implications for our customers and other stakeholders. We have a robust environmental, social, and governance (ESG) foundation that underpins our commitment to managing the business for sustainable outcomes, for example in facilitating the transition to a climate-neutral economy.

How we operate sustainably

We believe that a corporate approach to sustainable business optimizes the positive financial, social and environmental results that serve the interests of all stakeholders for the long-term.

For us, corporate sustainability and a strong ESG foundation are two sides of the same coin. We actively identify and incorporate the needs of our stakeholders as we strengthen our approach to corporate sustainability, catering to individuals, society, and the environment. Good corporate citizenship provides us with a license to operate through meeting our stakeholders’ additional expectations of a sustainable business.

Our approach to corporate sustainability covers the impact of our direct business activities, as well as the indirect impact of our investments, our spend with suppliers and the relationships with our business partners. Our approach is underpinned by a comprehensive set of environmental, social and governance (ESG) commitments covering responsible investment, inclusion & diversity, human rights, tax, procurement, charitable donations and volunteering to name but a few.


  • Financial security and well-being
    We know how important it is to learn about people's needs around financial security and well-being. We do this by engaging with our stakeholders through face-to-face meetings, polls and surveys, conferences, perception studies and workshops so that we can learn about their lives, aspirations and unmet needs. These engagements, alongside panels with our customers and employees, help us to develop and improve our products and services, and to reach untapped or underserved customer needs around the world.
  • Smarter solutions
    In many countries, we know people can no longer rely on state or company pensions and benefits. As individuals have needed to take more responsibility for their financial well-being, Aegon has expanded its pension offerings with additional options for voluntary savings, additional life coverages, and personal or automated advice. We are connecting where possible with individual retirement and pension plan participants through digital workplace platforms so that we can provide them with transparency, convenience and enhanced service in order to help them achieve financiel security. 


  • Research
    Healthy aging and financial security are at the heart of our business, as longer lifespans are transforming societies around the world. Aegon serves society by publishing research on financial planning, retirement, health and insurance issues so that society at large can effectively plan for longer and more active retirement.

    Research news 
  • Policy advocacy
    Supported by findings from our research, we advocate worldwide for people to have access to insurance and financial services. This includes awareness of opportunities for flexible employment in old age and for governments to plan and provide for their citizens in an age of increasing longevity.

    Find out more

    Aegon also encourages financial literacy around the world and engages with individuals, non-profit organizations, and policymakers in charge.


  • Investments
    Aegon's responsibility includes playing our part in caring for the environment. Back in 2015, Aegon signed the Paris Pledge for Action which affirms our commitment to taking actions supportive of keeping global warming well below 2 degrees Celsius. We are a supporter of the Taskforce on Climate-related Financial Disclosures (TCFD). Our Dutch subsidiaries have also supported local climate-related initiatives like the Dutch National Climate Agreement and Spitsbergen Ambition.

    Learn more
  • Own operations
    We acknowledge that Aegon itself and the business it carries out can have a direct and indirect impact upon the environment. We therefore seek ways to minimize negative impacts on the environment, whilst maximizing opportunities for improvement in our environmental performance. Aegon's operations in the Netherlands, the UK and the US have been carbon neutral since 2016. We have achieved this through a combination of reductions in facility-level emissions and the supporting of offset projects. We extended the scope of our carbon offsetting to cover all our wholly-owned operations in 2019.