Aegon has carried out an independent global employee survey since 2011. In 2016, around 82% of Aegon's global workforce took part. The trend is positive, and on critical measures we're exceeding industry or high-performing norms.
Employee Survey Results
Results from the survey are communicated to all levels of the company and broken down by individual business unit so that 'action plans' can be put into place. Based on the results of the survey, Aegon's Management Board sets a number of priorities for the entire organization.
The independent survey measures, among other things, employee engagement (the degree of employee commitment to the company) and employee empowerment (the extent to which employees feel able to carry out their work effectively).
Aegon's employee engagement not only exceeds the performance of our peers, but also the high-performing business norm. Employee engagement showed an increase to 85 points versus 2016.
This measure has been identified as key to our business, and not only do we exceed the performance of our peers, we have also met our objective of reaching or exceeding the high-performing norm in these areas.
Over the long-term highly-engaged and enabled employees have proven to have a positive impact on the financial performance of a company, customer satisfaction, helping to attract and retain talent and general employee performance.